Four Reasons to Consider Outsourcing Your Medical Billing

Bonnie J. Flom • July 17, 2017
Medical Billing

Small medical practices face a number of challenges. Perhaps the greatest challenge is handling medical billing.  Without adequate staff, a medical practice is not able to send out bills and receive payment in a timely fashion. This, in turn, can negatively affect all areas of the practice.

One solution to medical billing issues is outsourcing those tasks to a professional medical billing company. Many physician offices, however, are reluctant to consider outsourcing for a variety of reasons. These include everything from losing control over their billing staff to concerns about patient satisfaction and security.

While all of these are legitimate concerns, they can be alleviated by performing due diligence so as to guarantee hiring the best medical billing company possible. Further, reviewing the length, terms and conditions of any contract signed with a medical billing company will go a long way toward preventing potential problems.

While hiring a medical billing company is an important decision, when you consider the many benefits, it is likely that you will find it to be the right decision. What follows is a list of four of the most important benefits.

1. Superior Patient Care . The principal purpose of any medical clinic is to provide exceptional care to its patients. In smaller offices, the financial side of the practice can be a drain on staff and resources that could go toward a better patient experience. When you outsource billing tasks, all hands can be on deck to improve patient care.

2. Fewer Billing Errors . Smaller medical offices have fewer staff members to handle billing issues. This leads to more errors and a greater number of denied claims. Further, staff members have less time to make sure that they receive the maximum reimbursement on every claim. It also is difficult for small or understaffed billing offices to remain in compliance with constant changes in billing regulations and requirements related to Medicaid, Medicare and third-party payers. Professional billing companies provide ongoing training to their employees so that they are up to date on any and all changes related to compliance. That means claims filed are far less likely to contain errors.

3. Improved Cash Flow . A small medical billing staff means that when one or more staff members are on vacation or sick, claims cannot submitted in a timely manner. This disruption ultimately leads to an irregular flow of money into the practice. With a medical billing company, this will not happen.

4. Dedicated Billing Assistance . Superior patient care is critical to a medical clinic’s success. However, even if a patient gets the best medical care available, if they encounter issues related to billing, they are likely to move to another provider. When you outsource your billing to a quality medical billing company you can be assured that your patients will receive courteous and professional assistance when they have questions or issues related to their bill.

Outsourcing your medical billing can be a difficult decision and it is important that you do your homework and select the company that is best for your particular medical office. Once you do, however,  you may be pleasantly surprised at how much better you are at providing your patients the best care possible.

 

Need billing services or consulting?   Call or text 612-432-2366.  Or email, Bonnie J. Flom at bonnie@billingbuddies.com.  We have 24 years of medical billing experience.

 

Billing Nightmares with ARHMS in Minnesota? Here’s the Real Fix Nobody Talks About

By Bonnie Flom • April 21, 2025
Fact: ARHMS providers across Minnesota – especially in Minneapolis – are spending more hours than ever on billing, and it’s affecting client care. Between compliance rules, rejected claims, and slow payments, many teams are overwhelmed. But what if ARHMS billing didn’t have to be a full-time job? Table of Contents: ● The Real Problem with ARHMS Billing Today ● What Makes ARHMS Billing in Minneapolis Especially Challenging ● How Outsourcing Isn’t Just Easier — It’s Smarter ● What Billing Buddies Does Differently ● Quick Comparison: DIY Billing vs. Partnering with Billing Buddies ● Final Word + How to Connect The Real Problem with ARHMS Billing Today Let’s be real: ARHMS billing is no longer just about submitting claims. It’s about understanding state-specific codes, documenting every move correctly, and constantly adjusting to DHS updates. If you're still relying on manual methods or a stretched-thin team, the odds of losing revenue go up fast. What Makes ARHMS Billing in Minneapolis Especially Challenging? Minneapolis is fast-paced, and so is the demand for mental health and habilitation support. But here’s the kicker — more clients mean more billing. More billing means more room for error. If even one code is off or a note is missing, your claim can get stuck for weeks. Providers here aren’t just looking for help — they need speed, accuracy, and someone who actually gets local systems. How Outsourcing Isn’t Just Easier — It’s Smarter? Outsourcing ARHMS billing isn’t just about handing off tasks. It’s about: ● Reclaiming Time: So your team can focus on what they’re best at — client care. ● Reducing Stress: Say goodbye to rejections, late filings, and compliance fears. ● Improving Cash Flow: Claims are submitted right, the first time. What Does Billing Buddies Do Differently? We’re not a generic billing company. We’re local experts who specialize in Minnesota Medicaid systems — especially ARHMS. With Billing Buddies, you get: ● A team trained in Minnesota-specific ARHMS codes and DHS guidelines ● Fast turnaround on claims and re-submissions ● Clean reporting so you always know where your money’s at ● Support that’s personal — we work with your staff, not around them We work with providers throughout Minneapolis and beyond — helping small teams grow by giving them their time and cash flow back. Quick Comparison: DIY Billing vs. Billing Buddies

Is Your Mental Health Practice Losing Money? Here’s How Credentialing Services Can!

By Bonnie Flom • April 21, 2025
Over 40% of mental health professionals in private practice report delays or denials in insurance reimbursements due to credentialing issues. Without proper credentialing, therapists and counselors risk being excluded from insurance networks—directly impacting patient access and practice revenue. That's where credentialing services for mental health come in. For providers in Minnesota and beyond, working with a dedicated billing partner like Billing Buddies can make the difference between reimbursement success and financial stress. Table of Contents: What This Blog Will Cover What Is Credentialing in Mental Health? Why Is Credentialing So Important? Common Challenges in the Credentialing Process How Billing Buddies Simplifies Credentialing for Mental Health Providers Benefits of Outsourcing Credentialing Services Credentialing vs. Re-Credentialing: Know the Difference The Minnesota Advantage: Why Local Expertise Matters Conclusion + CTA What is Credentialing in Mental Health? Credentialing is the process of verifying a provider’s qualifications—including licenses, education, training, and work history—to ensure they meet the standards of insurance networks. It’s mandatory if you want to be reimbursed by insurers like Blue Cross, Medica, UCare, or UnitedHealthcare. Why is Credentialing So Important? Without proper credentialing: ● You cannot accept insurance. ● Your claims may be rejected. ● You miss out on a major client base. And here’s the kicker—credentialing takes time (30-120 days) and must be accurate to avoid denial. Common Challenges in the Credentialing Process Challenge: Incomplete Applications Missed Deadlines Lack of Follow-Up Misunderstanding Payer Requirements Confusion Between Credentialing & Contracting Impact: Delays or denial in approval Need to restart the process Long waiting periods without updates Leads to rework and frustration Payment delays or lost payer relationships How Billing Buddies Simplifies Credentialing for Mental Health Providers? Billing Buddies offers personalized credentialing services tailored for mental health practices. Our team: ● Prepares and reviews all documents. ● Submits applications to insurance networks. ● Tracks application status with regular updates. ● Handles payer communication. ● Maintains re-credentialing timelines. You focus on patients. We focus on paperwork. Benefits of Outsourcing Credentialing Services When you work with credentialing pros like Billing Buddies, you: ● Speed up approvals ● Reduce errors and rejections ● Improve insurance payouts ● Save administrative time ● Avoid burnout from non-clinical tasks It's a smart move for solo providers and group practices alike. Credentialing vs. Re-Credentialing: Know the Difference Credentialing is the first-time process of getting approved by an insurance network. Re-credentialing happens every 2-3 years to verify that your information is still accurate. Both are necessary—and both are time-sensitive. The Minnesota Advantage: Why Local Expertise Matters? When you choose Billing Buddies, you're not just getting generic credentialing services. You’re partnering with a team that understands mental health billing in Minnesota , including local payer systems, Medicaid requirements, and state-specific nuances. We’ve helped therapists across Minnesota get credentialed quickly and keep their payments flowing. Don’t Let Credentialing Hold You Back Whether you're launching your private practice or expanding your network, proper credentialing is essential. And with so many moving parts, it’s easy to get overwhelmed. That’s where Billing Buddies steps in—to take credentialing off your plate and help you focus on what really matters: patient care. Let Billing Buddies handle the paperwork so you can focus on healing. Also, learn more about our expert solutions for mental health billing in Minnesota today!

Why Mental Health Billing Is a Nightmare—and How to End It for Good?

By Bonnie Flom • April 18, 2025
Fact: Nearly 60% of mental health providers say that insurance billing and credentialing slow down their ability to focus on patient care. Between changing payer rules, claim rejections, and the exhausting credentialing process, providers often find themselves spending more time on admin work than therapy sessions. That’s where specialized mental health billing and credentialing services come in—and Billing Buddies is leading the charge. Table of Contents Why Mental Health Billing Is So Complex What Credentialing Means (and Why It’s a Game-Changer) Benefits of Outsourcing to Billing Buddies Mental Health Billing vs. Medical Billing: What’s Different? Our Process: How Billing Buddies Simplifies It All Summary Table: What You Get with Billing Buddies Final Thoughts + How to Get Started Why is Mental Health Billing So Complex? Unlike general medical billing, mental health services involve unique codes, session limits, and pre-authorizations. Even small errors in time-based coding or failing to include proper documentation can lead to claim denials. Key challenges include: ● Frequent insurance changes ● Limited sessions per year ● Confusing modifiers and CPT codes ● Authorization requirements ● Varied payer-specific rules What Credentialing Means (and why it’s a Game-Changer)? Credentialing is the process of verifying a provider’s qualifications with insurance companies so they can join a payer network. It involves paperwork, follow-ups, and long wait times—anywhere from 60 to 180 days. If you’re not credentialed, you can’t bill insurance. And if you’re improperly credentialed, delays and rejections will keep stacking up. Benefits of Outsourcing to Billing Buddies When you hand off your billing and credentialing tasks to Billing Buddies, you save hours weekly—and potentially thousands of dollars monthly. Perks include: ● Fewer claim denials ● Faster reimbursement ● Error-free submissions ● Up-to-date compliance ● Full credentialing support ● More time for patient care Mental Health Billing vs. Medical Billing: What’s Different?